FREQUENTLY ASKED QUESTIONs
I OWN A SKIN CARE BRAND AND WOULD Like TO PURCHASE YOUR WHOLESALE SHEA BUTTER. HOWEVER; I CANNOT AFFORD THE 250 KG MINIMUM ORDER.
We partner with brands of all sizes. Please connect with us to find out about our Start-Up package.
I WOULD LOVE TO HAVE custom ITEMS CREATED FOR MY retail BOUTIQUE. how does this work?
This is one of our favourite services! We have created Tier packages just for this reason. Please see here.
WOVEN IS SUCH A COOL BRAND TO WORK FOR. ARE YOU HIRING?
Our team is comprised of individuals that love to innovate, inspire others, and engage with fashion in new ways. We are not just thinkers but doers & seek to unite the global fashion industry into a coherent whole. Please take a moment to read our Social Footprint . If you share these ideologies, this just might be a home for you.
How can I get on Net 30 terms?
We do not offer Net 30 terms. We do not want to inflate our prices to cover the risks associated with Net 30. Moreover, we have found that most small businesses today create their own Net 30 terms by holding several credit cards for purchasing. By using the 30 day no interest grace periods on these cards, you are achieving the same end result as negotiating terms with individual vendors.
what happens if i am not satisfied ?
Woven sources all goods from artisans in Ghana. Most of these sources often have revolving inventories depending on their trader's schedule and resources. We work hard to maintain the integrity of each piece and supply items however, each item may vary, allowing for the authenticity of upcycled and handmade materials to shine through. Our goal is to honor our artisans and provide our valued customers with an entirely unique product with each purchase.
Each item has a 100% guarantee: any damaged item will be fixed and re-sent to the customer . We do not offer returns.
YOUR MISSION IS TO EMPOWER ARTISAN WOMEN. What csr INITIATIVES are you organising?
Literacy is sometimes taken for granted. We have partnered with a NGO to educate our artisans to strengthen business and life skills. In this reading program, we use fashion to introduce artisans to the sciences behind textile weaving and shea production and prepare Ghana's future lead-HERS .
what type of packaging do you use?
We understand that recycling by itself is not enough to sufficiently reduce our waste footprint. We prioritize using lightweight, recycled content materials. When organic materials are not available, we opt for those cultivated without chemicals or synthetic inputs.
i am an educator and would like your team to create a business of fashion workshop at our school. id like some more information?
Great! Our workshops use e-learning & virtual training curriculum as well as in person teachings to create an exciting environment for students.